Microsoft Professional Programmes

Microsoft 365 Fundamentals

Understand Microsoft 365 cloud services, productivity, collaboration, security, compliance and licensing fundamentals for modern workplaces.

Before you apply

Your programme at a glance

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Qualification
Professional certification training
Awarding body / certification
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Duration & study mode
4 DaysOnline / Physical
Fees
Request current feesCourse fee only. Check payment options below for registration, exam and certificate charges.
Entry requirements

Basic computer literacy; Ability to use a web browser and common desktop applications

All entry requirements
  • Basic English reading ability for technical terms
  • A laptop or desktop suitable for course labs
  • Stable internet connection for online delivery
  • Headset/microphone for live online sessions where required
  • No prior professional certification required for beginner-level programmes
  • For advanced programmes, foundation knowledge in the relevant subject is recommended
  • Commitment to complete practical activities and assignments
  • Willingness to follow lab safety, security, acceptable-use and ethical guidelines
Next intake
Confirm next intake with admissions

Programme Overview

What you will study

  • Microsoft 365 cloud concepts
  • Microsoft 365 apps and services
  • Exchange Online
  • Microsoft Teams
  • SharePoint Online
  • OneDrive for Business
  • Microsoft Entra ID basics
  • Security and compliance basics
  • Microsoft 365 administration concepts
  • Licensing and support

Tools & Platforms

Technologies used

  • Microsoft 365 Admin Center
  • Microsoft Teams Admin Center
  • Exchange Admin Center
  • SharePoint Admin Center
  • Microsoft Entra Admin Center
  • Microsoft Purview
  • Microsoft Defender
  • OneDrive
  • Microsoft 365 Apps
  • Microsoft Learn

Learning Outcomes

Skills you will build

  • Describe Microsoft 365 services
  • Explain collaboration workloads
  • Understand cloud identity
  • Recognise security capabilities
  • Explain compliance concepts
  • Navigate admin portals
  • Understand licensing basics
  • Describe endpoint and app concepts
  • Identify support options
  • Prepare for Microsoft 365 administration study

Career Pathways

Where this can lead

  • Microsoft 365 Support Trainee
  • IT Support Technician
  • Collaboration Support Assistant
  • Help Desk Technician
  • Junior M365 Administrator
  • Cloud Support Trainee
  • Technical Support Executive
  • Productivity Support Specialist
  • Junior Systems Administrator
  • Service Desk Analyst

Labs & Practicals

Hands-on learning

  • Create/manage test users
  • Assign licences in a lab tenant
  • Configure groups
  • Review Exchange settings
  • Review Teams settings
  • Review SharePoint/OneDrive settings
  • Configure identity settings
  • Review security recommendations
  • Review compliance settings
  • Troubleshoot a user/service scenario

Admission Requirements

Before you start

  • Basic computer literacy
  • Ability to use a web browser and common desktop applications
  • Basic English reading ability for technical terms
  • A laptop or desktop suitable for course labs
  • Stable internet connection for online delivery
  • Headset/microphone for live online sessions where required
  • No prior professional certification required for beginner-level programmes
  • For advanced programmes, foundation knowledge in the relevant subject is recommended
  • Commitment to complete practical activities and assignments
  • Willingness to follow lab safety, security, acceptable-use and ethical guidelines

Next Courses

Recommended pathways

  • Microsoft 365 Administrator Programme
  • Microsoft Endpoint Administrator Programme
  • Microsoft Certified Cloud Security Engineer
  • Master of Microsoft Cloud Computing & Security
  • Diploma in Cloud Computing & Security +AI

NextGen Campus Support

Student support

  • Live lecturer-led instruction and guided demonstrations
  • Student support for academic and technical questions
  • Access to structured lesson materials and practice resources
  • Guidance on lab setup and troubleshooting
  • Progress support throughout the programme
  • Recorded-session support where applicable to the intake
  • Career and certification pathway guidance
  • Practical assignment and project guidance
  • Peer-learning and class communication support
  • NextGen Campus academic coordination and learner assistance

Upcoming Intake

Request intake, fees and registration guidance.